During festive periods, if you place your order before 9 AM, it will be processed the same day. Any orders placed after 9 AM may be delayed until the next business day due to the high volume of orders and adjusted schedules.
Yes, tracking is available for all orders. You will receive a tracking number once your order is shipped, allowing you to follow its progress. However, please note that tracking updates may also experience delays due to the high volume.
Yes, all orders come with tracking information. Once your order has been shipped, you will receive a tracking number to monitor its progress.
What should I do if my order is delayed?
If your order is delayed, please check the provided tracking details . Delays may be caused by external factors like courier capacity or weather. If you still have concerns, feel free to contact our customer support team.
Yes, if you place your order before 11 AM, it will be processed on the same day. However, if you place your order after 11 AM, your order will be delayed by 1 business day.
Courier delays or road conditions
Unforeseen weather or natural events
High order volumes during sales or promotions
We work closely with our shipping partners to ensure timely deliveries whenever possible.
Dog Food
Dog Treats
Birds Food
Catit smart feeders
Cat Toys
Drinking fountains and filters
Catit cat litter
Cat Food
Cat Treats